Support.

WordFox for iPhone

We usually reply within a few business days. Please include your app version, device model, iOS version, and a screenshot if you can.

Purchases

WordFox Pro is a one-time purchase billed by Apple — no subscriptions.

Reinstalled or on a new device? Open the WordFox Pro screen and tap Restore Purchases with the same Apple account.

Refunds are handled by Apple at reportaproblem.apple.com.

Stats and avatars sync via your personal iCloud.

Missing progress? Check both devices use the same Apple account with iCloud Drive on.

Which words count?

Words need 3+ letters; proper nouns aren't included.

Where are the leaderboards?

Leaderboards require Game Center sign-in in iOS Settings.

How do foxes unlock?

Some fox avatars unlock through streaks, levels, and achievements — the Champion crown comes with Pro.